Términos del servicio
GENERAL INFORMATION
Welcome to Felunor. Throughout the site, the terms “we”, “us” and “our” refer to Felunor. Felunor operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Felunor is powered by Shopify, which allows us to provide the Services to you.
The following Terms of Service, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information such as your email address, billing information, payment information, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities conducted through your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - PRODUCTS
We strive to display our products and services as accurately as possible in our online store. However, colors and product appearance may vary depending on your device and screen settings.
We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or exactly match what is displayed online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase. Felunor reserves the right to accept or reject any order at our sole discretion. Your order is not accepted until we confirm acceptance.
Payment must be received and processed before an order is accepted. Please review your order carefully before submitting it, as cancellations may not be possible once the order has been accepted.
If we cancel or modify an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.
Returns and exchanges are governed by our Refund Policy.
You represent and warrant that purchases are intended for personal use only and not for resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.
Unless otherwise stated, published prices do not include taxes, shipping fees, customs duties, or import charges.
You agree to provide accurate and current purchase, payment, and account information for all purchases made through our store.
You represent and warrant that:
- The payment information provided is accurate and complete.
- You are authorized to use the payment method provided.
- Charges incurred will be honored by your payment provider.
- You will pay all charges incurred, including applicable taxes and shipping fees.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control.
Once products are transferred to the carrier, the risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content included in our Services, including but not limited to trademarks, logos, text, graphics, images, videos, audio, and product descriptions, is the property of Felunor or its licensors and is protected by intellectual property laws.
You may use the Services only for personal and non-commercial purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without prior written permission from Felunor.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
You acknowledge and agree that such tools are provided “as is” and “as available” without warranties of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
We are not responsible for examining or evaluating the content or accuracy of third-party materials and we are not liable for any third-party websites or services.
Use of third-party websites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Felunor is powered by Shopify, which enables us to provide the Services to you. However, all purchases and transactions are made directly with Felunor.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and Felunor.
SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is governed by our Privacy Policy.
Because our store is hosted by Shopify, Shopify may also collect and process personal information necessary to provide and improve the Services.
SECTION 11 - COMMENTS AND FEEDBACK
If you submit comments, suggestions, reviews, or other content, you grant Felunor a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute such content.
You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or harmful material.
We reserve the right to remove any content at our sole discretion.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct any errors and to update information or cancel orders without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services:
- for unlawful purposes,
- to violate laws or regulations,
- to infringe intellectual property rights,
- to distribute harmful or malicious software,
- to spam, phish, scrape, or harvest data,
- or to interfere with the security or operation of the Services.
We reserve the right to terminate access for violations of these Terms.
SECTION 14 - AGENTS
Automated tools, bots, or agents accessing the Services must comply with all applicable requirements and may not circumvent security or access restrictions.
We reserve the right to block or limit automated access at any time.
SECTION 15 - TERMINATION
We may terminate or suspend access to the Services at any time without notice.
Any obligations or liabilities incurred prior to termination shall survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The Services and all products provided through the Services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Felunor and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Felunor, Shopify, and their affiliates from any claims, liabilities, damages, or expenses arising from your violation of these Terms or misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 20 - ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and Felunor regarding the use of the Services.
SECTION 21 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our written consent.
We may assign these Terms without restriction.
SECTION 22 - GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws applicable in Spain.
SECTION 23 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting updates on this page.
Your continued use of the Services constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Felunor
support@felunor.com
Spain